FAQs

Frequently Asked Questions


All products for rent & hire are either new, or as new and in excellent condition. Quality and cleanliness are our top priority, and before each rental we thoroughly check the condition of the item. All our products are of highest quality, and are thoroughly cleaned and vapour sterilized before each use.

Yes, you can pick up the products from us in Santa Ponsa. Contact us and make an appointment.

Yes we do. Together with you we coordinate your arrival time at the airport, send you an exact description of where we meet and also pick up the products from there when you leave Majorca.

You can send us your questions or requests by email to info@rentalpanda.es, or call us on + 34-625596088 (this is also the WhatsApp number) or + 49-15782039960. If you are not able to find a particular product, please contact us and let us know as we may be able to source it. Thank you!

Our online ordering service makes it easy for you to choose from a variety of products, including photos and descriptions, and to order them online at Rentalpanda.es at any time of day or night. Simply complete the order enquiry form and follow the instructions. As soon as we have confirmed your request and availability of the products, you can reserve your order by paying the rental fee. The security deposit will be paid by you when we hand over the products, either in cash or by credit card.

The minimum order value at Rentalpanda.es is EUR 69,90. We deliver the baby, beach and holiday items free of charge to delivery area A, and with a minimum shopping cart value also to area B and C. Otherwise we add a one-time delivery fee. More detailed information regarding delivery and a map of Mallorca you'll find here.

The minimum rental period is 3 days. The rental rates of our baby, beach and holiday equipment are divided into 3 groups: Rental period 3-7 days = Rental price A. Rental period 8-14 days = Rental price B. Rental period 15-21 days = Rental price C. For a rental period of more than 21 days, please email us directly at: info@rentalpanda.es.

RentalPanda Baby, Beach & Holiday Gear Mallorca guarantees the highest quality of the rented products. When the products are handed over you check the quality together with a staff member of Rentalpanda. If there are any quality deficiencies, you must notify our RP staff member at the beginning of your rental period. Following this quality check, you accept the product and are responsible for any damage, loss, or theft of the item. The renter is obliged to use the product only according to its purpose and to return it in a good and orderly condition.

With RentalPanda Mallorca you can rent baby equipment, as well as beach and holiday accessories. We don’t rent motorcycles, cars, holiday houses or Fincas, but a variety of items that improve and simplify your holiday. Please check out our Product List.

An order enquiry serves at the same time as reservation of the products the customer wishes to rent. Each enquiry must be submitted at least 48 hours in advance of the desired product delivery. If the customer needs a delivery on the same day, it is potentially possible, but cannot be guaranteed. In general, the deliveries and pick-ups of our rental equipment take place between 08:00 and 20:00. Accurate times are communicated between the RP staff and the renter via email, telephone or WhatsApp.